Security

Trust & Safety.

Your security is our top priority. We've built robust systems to protect both clients and freelancers.

Escrow Protection

Every payment is held securely in escrow before work begins. Freelancers get paid for approved work, clients only pay for what they accept. No more ghost clients or payment disputes.

Identity Verification

All Pro freelancers undergo identity verification (Aadhaar/PAN), portfolio review, and AI-powered skill assessments. Look for the verified badge on profiles.

Dispute Resolution

Our dedicated mediation team resolves all disputes within 7 business days. Both parties submit evidence, and our team makes a binding decision backed by Indian arbitration law.

Our Commitments

End-to-end encryption for all messages
PCI DSS Level 1 compliant payment processing
Regular third-party security audits
GDPR and Indian IT Act 2000 compliance
Zero tolerance for fraud, spam, and harassment
72-hour breach notification commitment
Daily encrypted data backups with 30-day retention

Found a security issue?

We take all reports seriously and will work to resolve the issue as quickly as possible.

Report an issue